Shipping policy

Order Processing All orders received at Zymöl World Wide are submitted to Production within 5–7 business days after receiving your order confirmation email and Payment.  Please note that all Zymöl products are made fresh to order, which may require additional production time beyond standard processing. You will be notified by email with a BOL  once your order is ready for pick-up.

World Wide Shipping Destinations Zymöl prepares orders for shipment World Wide.

International Orders For orders shipped outside of the United States, all tariffs, customs fees, duties, and applicable taxes are the sole responsibility of the customer. These charges are not included in your order total and are assessed by the destination country at the time of delivery. Zymöl is not responsible for delays caused by customs processing. Any loss, damage, or breakage that occurs during customs inspection or as a result of customs handling is not the responsibility of Zymöl. Customers are encouraged to review their country's import regulations prior to placing an order.

Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please immediately contact your carrier. For insured orders, you should file a claim with the carrier and work to resolve the issue promptly. 

Please note: Zymöl is not liable for loss or breakage that occurs during customs inspection or handling. This applies to both insured and uninsured shipments.

Shipping Restrictions Some products may be subject to shipping restrictions based on destination or carrier regulations.